We do not maintain a waitlist for our services. Our aim is to disable the referral option on our website if we are not accepting new clients. However, there may be times when there is a delay in providing the most up-to-date information via the website due to scheduling, work demands, and other personal and professional commitments. If you submit a referral and we are unable to provide services or accommodate your schedule, we will notify you as soon as possible. Upon request, we can also furnish a list of alternative providers in the community who may be better equipped to meet your needs.

Please note that when we are not accepting referrals, we cannot provide estimates or timeframes for when we might have availability for new clients. We understand this may be inconvenient, but we believe it is essential to prioritize the quality of care for our existing clients.

If you have any questions or are unsure if we are currently accepting referrals, please feel free to contact us at 304-278-3010. We appreciate your understanding and look forward to assisting you in any way we can.

Our regular business hours are by appointment only, Monday through Friday. Unfortunately, we do not offer evening or weekend appointments at this time. However, we understand that scheduling conflicts can arise, and we are committed to finding a time that works best for you within our available hours. If you are unable to attend sessions during our regular hours, we may be able to provide you with resources or referrals to other local therapists who offer more flexible scheduling options. Your well-being and access to quality care are our top priorities, and we will do our best to accommodate your needs.

An intake evaluation is the initial session where we gather information about your background, current concerns, and goals for therapy. During this evaluation, your therapist will ask you questions about your mental health history, family dynamics, and any previous therapy experiences, if applicable. This session helps us to better understand your needs and develop a personalized treatment plan.

In contrast, the therapy sessions that follow the intake evaluation are focused on implementing the treatment plan and working towards your specific goals. These sessions are typically more interactive and may involve various therapeutic techniques and strategies, depending on your individual needs. While the intake evaluation is primarily focused on assessment, the subsequent therapy sessions are centered around growth, healing, and skill-building.

As Licensed Independent Clinical Social Workers, we are not qualified to prescribe medications. However, we understand that medication can be an essential component of mental health treatment for some individuals. If you are interested in exploring medication options, we can provide you with resources and referrals to help you find an appropriate provider.

It's important to remember that medication is a personal choice and should always be discussed with a prescribing physician. We are here to support you in making informed decisions about your mental health and overall well-being. Please don't hesitate to ask any questions or voice any concerns you may have about incorporating medication into your treatment plan.

The list of insurance plans were are able to accept is always expanding to meet the growing needs of our client base. We currently accept the following insurance plans:

AETNA

AETNA - MERITAIN

BLUE CROSS/BLUE SHIELD

CIGNA

HUMANA

MEDICAID - VIRGINIA

MEDICAID - WEST VIRGINIA

MEDICARE

PEAK

PEIA

TRI-CARE EAST (in process)

UNICARE

UNITED HEALTHCARE

As part of our commitment to providing comprehensive mental health services, we offer an on-call and after-hours line for our current clients. Once you become a client, you will have 24/7 access to your therapist in case of emergencies.

However, please note that this is a solo practice, and your provider may not always be immediately available to answer your call. In such cases, you will work together with your therapist to create a personalized safety plan to ensure you have the support you need. Your provider will make every effort to contact you within a reasonable time frame once they receive your message.

If you require after-hours assistance, your provider will help you access crisis services, conduct an emergency assessment to determine the appropriate level of care, and continue to work with you on safety planning and skill practice to manage the emergency. We are dedicated to supporting you throughout your mental health journey and ensuring you have the resources you need to navigate any crisis that may arise.

Yes, we offer both in-person and tele-health therapy services to accommodate the diverse needs and preferences of our clients. Our in-person sessions are conducted in a safe, comfortable, and confidential environment, while our tele-health services utilize secure and HIPAA-compliant video conferencing technology to provide convenient and accessible care from the comfort of your home. We believe that therapy should be tailored to each individual, and we are committed to providing flexible options that prioritize your well-being and ensure you receive the support you need.

Yes, there are several special considerations for telehealth therapy that are important to keep in mind. These include:

1. Age: We currently only offer telehealth therapy to clients who are 14 years of age and older.

2. Technology: Ensure that you have a reliable internet connection, a private space, and the necessary equipment (e.g., computer, webcam, headphones) to engage in teletherapy sessions effectively.

3. Privacy: Choose a quiet, private space for your sessions, and make sure that your device is secure and password-protected to maintain the confidentiality of your conversations.

4. Distractions: Minimize distractions by turning off notifications, silencing your phone, and asking others in your household to respect your privacy during your sessions.

5. Communication: Be open with your therapist about any challenges or concerns you may have about teletherapy, and work together to find solutions that ensure you receive the best possible care.

By taking these considerations into account, you can create an optimal environment for successful teletherapy sessions.

While telehealth therapy provides increased flexibility and convenience for many individuals, there may be limitations on using this option when traveling outside your area. Factors such as state licensure requirements, internet connectivity, and time zone differences can impact the feasibility of conducting teletherapy sessions while traveling.

Before planning to use telehealth during travel, it's crucial to discuss your plans with your therapist. They can help determine whether teletherapy is a viable option based on your destination and the duration of your trip. In some cases, you may need to make alternative arrangements, such as scheduling additional in-person sessions before or after your travel or finding a local therapist to work with temporarily.

Your therapist will work with you to develop a plan that best supports your mental health and minimizes any disruptions to your therapy progress during your travels.

Insurance coverage for telehealth therapy varies by provider and policy. Many insurance companies have expanded their coverage of telehealth services in recent years, particularly in response to the COVID-19 pandemic. However, it's essential to contact your insurance provider directly to verify your specific coverage details.

Before scheduling a teletherapy session, we recommend that you review your policy and ask your insurance company about any requirements or limitations regarding telehealth services. This may include restrictions on the type of provider, the platform used for teletherapy, or the number of covered sessions.

If your insurance does not cover teletherapy or you prefer not to use your insurance, we also offer out-of-pocket payment options. Please feel free to discuss these options with your therapist or our office staff, who will be happy to assist you.

Our standard therapy sessions may vary by client need, which allows for a focused and effective therapeutic experience. The frequency of sessions can vary depending on your specific needs and goals. For some individuals, weekly sessions may be recommended, especially during the initial stages of therapy or during times of crisis. However, others may benefit from biweekly or monthly sessions once they have made significant progress or if their schedule does not allow for weekly appointments. Ultimately, the frequency of sessions will be determined collaboratively between you and your therapist, ensuring that you receive the appropriate level of support for your unique situation.

We understand that you may be concerned about the well-being of someone you care about, and we appreciate your desire to help. However, it's important to note that therapy is most effective when the individual seeking help is actively engaged and willing to participate in the process.

If you are concerned about someone's mental health, we recommend that you encourage them to reach out to us directly. This allows us to have a confidential conversation with the individual, assess their needs, and develop a personalized treatment plan that addresses their specific concerns. Additionally, we are always available to answer any questions or provide support in navigating this situation.

Yes, we provide therapy services for children (age 7 and up) and adolescents, recognizing the unique challenges and needs of young individuals. Our experienced therapists are trained in a variety of age-appropriate approaches, including play therapy, cognitive-behavioral therapy, and family systems therapy, to name a few. We work collaboratively with parents, caregivers, and other involved professionals to create a supportive and nurturing environment for your child or adolescent to explore their feelings, develop healthy coping skills, and build self-confidence. We are committed to helping young people navigate the complexities of growing up and promoting positive mental health outcomes.

While we appreciate the importance of healthy relationships and the challenges that couples may face, our practice currently does not offer marital or couples therapy services. Our focus remains on providing individual and family therapy to help our clients address personal growth, mental health, and life challenges. However, we understand the value of seeking specialized support for relationship issues, and we would be glad to provide you with resources and referrals to local therapists who are experienced in working with couples. We believe that finding the right support can make a significant difference in the quality of your relationships and overall well-being.

While we recognize the significant impact that substance use disorders can have on individuals and their families, our practice does not specialize in addiction treatment. However, we understand the importance of finding appropriate care and would be more than happy to assist you in locating local resources and professionals who are better equipped to address substance use disorders. We believe in a holistic approach to mental health, and we encourage those struggling with addiction to seek the support they need to achieve lasting recovery.

We welcome individuals from all backgrounds, including those who identify as LGBTQIA+, to our practice. Our therapists are committed to creating a safe and inclusive space where everyone can feel comfortable discussing their unique experiences and challenges. While we do not specialize in LGBTQIA+ specific issues, we are dedicated to providing compassionate and non-judgmental support to all of our clients. If you feel that you would benefit from a therapist with a more focused background in LGBTQIA+ issues, we are more than happy to provide you with resources and referrals to local professionals with that specialty. Your well-being and comfort are our top priorities, and we are here to help you find the best care for your needs.

Yes, we offer family therapy services to help families navigate the complex dynamics and challenges they may face. Our therapists are trained in a variety of family therapy approaches and techniques, including family systems theory, structural family therapy, and solution-focused therapy. We work with families to improve communication, resolve conflicts, and strengthen relationships, while addressing any individual mental health concerns that may be impacting the family unit. We believe that a strong and supportive family environment is essential for overall well-being, and we are committed to helping families achieve that goal. If you are interested in exploring family therapy, we would be happy to discuss your unique needs and develop a treatment plan that works for your family.

While we do not offer Applied Behavior Analysis (ABA) services, our practice provides therapy services that can be beneficial for individuals on the autism spectrum. Our therapists are experienced in working with clients who have autism and can offer support in areas such as social skills development, emotion regulation, and communication skills. We recognize that autism presents differently in each individual, and we work collaboratively with our clients and their families to develop personalized treatment plans that address their unique needs and goals. If you are seeking ABA services specifically, we can provide you with referrals to local providers who specialize in that area. Our goal is to ensure that you have access to the comprehensive care and support that will best serve your needs.

Yes, our practice specializes in treating a variety of mental health conditions, with a particular focus on trauma and Post-Traumatic Stress Disorder (PTSD). Our therapists have extensive training and experience in working with individuals who have experienced traumatic events, including sexual assault, domestic violence, combat-related trauma, and other types of trauma. We utilize evidence-based approaches, such as Written Exposure Therapy (WET), Cognitive Processing Therapy (CPT), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), and other therapies to help our clients process and heal from their traumatic experiences. Our goal is to provide compassionate, effective care that enables our clients to regain a sense of control and improve their overall well-being.